When Crypto Assets Are Lost,Start With the Evidence.

No one can guarantee the recovery of stolen or lost cryptocurrency. Aurexis investigates and traces digital assets and produces evidence-based findings. Recovery, where possible, usually depends on the cooperation of exchanges, custodians, law enforcement, or legal processes outside our control. We are transparent about this from the first conversation and will never promise or imply a guaranteed outcome.

Never. We will not request seed phrases, private keys, exchange passwords, authentication codes, or remote access to your devices. We only need public information such as wallet addresses and transaction hashes, plus records and correspondence you can safely share.

An assessment begins with your contact details, the incident category, an approximate date, the cryptocurrency and network involved, an approximate loss amount, and any public transaction hashes or wallet addresses you have. You can also upload receipts, screenshots, and correspondence securely through the intake workflow.

We initially support Bitcoin, Ethereum, and selected EVM-compatible networks, with an architecture designed to expand to additional chains. Coverage depends on the data sources available for a given network at the time of investigation.

Most engagements begin with a fixed-fee preliminary assessment. If a full investigation is appropriate, we provide a custom quotation based on complexity, network coverage, and scope. We never charge fabricated exchange release fees, government clearance charges, or fees based on claims that funds have been found or are awaiting release.

Yes. Client information and evidence are treated as highly sensitive. Access is restricted to authorized personnel on a need-to-know basis, and significant access is logged. Details are set out in our engagement agreement and privacy policy.